Privacy Policy

Text Them is group texting software at textthem.app, owned and operated by Jon Tolley (“we,” “us,” or “our”). Organizers use it to send announcements and reminders to people who joined their group by text message. This policy explains what information Text Them collects and how it is used, including the information we receive when you sign in with Google.

Each program that uses Text Them also has its own privacy policy for the people who receive its texts. You’ll find it on the program’s Join page.

Information We Collect

Organizers (people invited to sign in to the Text Them dashboard):

• Your name, email address, and profile picture. If you sign in with Google, we receive these from your Google account. We do not request access to your Gmail, contacts, calendar, files, or any other Google data.
• Sign-in records, such as when you signed in, kept to secure your account.
• The messages you send or schedule, and which groups they went to.

Members (people who join a group by texting its keyword): their mobile phone number, the keywords they text, their group memberships, opt-in and opt-out times, the texts sent to them, and whether those texts were delivered. Each program’s privacy policy describes this in more detail.

Website visitors: our hosting provider processes standard technical information, such as IP address and browser type, to deliver and protect the site. We use Cloudflare Web Analytics to count page views; it does not use cookies or track you across sites. The site loads its fonts from Google Fonts, so your browser sends a request to Google when you visit. The only cookies we set are the ones that keep organizers signed in.

How We Use Google User Data

When you sign in with Google, Text Them receives your name, email address, and profile picture. We use this information only to:

• create and identify your organizer account;
• let you sign in securely; and
• show you which account you are signed in with.

We do not use Google user data for advertising, we do not sell it, and we do not use it to train artificial intelligence or machine learning models. We do not share it with anyone except our sign-in provider, Clerk, which processes it only to provide sign-in on our behalf.

Text Them’s use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. You can remove Text Them’s access at any time from your Google Account connections page.

How We Use Information

We use the information we collect only to operate Text Them, specifically to:

• deliver the group texts that members signed up for;
• process opt-outs (STOP) and requests for help (HELP);
• show organizers what was sent and whether it was delivered;
• secure organizer accounts and keep the service running; and
• comply with the law and with wireless carrier requirements.

We do not sell, rent, or share personal information, including mobile phone numbers and SMS opt-in data, with third parties for their marketing purposes.

Service Providers

We rely on these providers, which process information only to provide their services to us:

• Clerk, for organizer sign-in and accounts;
• Google, for “Sign in with Google” and web fonts;
• Twilio, for sending and receiving text messages;
• MongoDB Atlas, for database hosting;
• Fly.io, for hosting the Text Them service; and
• Cloudflare, for website hosting, DNS, and page-view counts.

Data Retention

• Organizer account information, including Google sign-in data, is kept while you have access and deleted when you ask us to or when your access is removed.
• Member information is kept while they are subscribed and as needed to keep records of consent and opt-outs.
• Broadcast history is kept so organizers can see what was sent, and is deleted on request.

Your Choices

Organizers can ask for a copy of their account information, or for it to be deleted, by emailing us. You can also remove Text Them’s access to your Google account at any time, as described above. Members can stop all texts by replying STOP, and can contact their program with other requests.

How We Protect Information

All connections to Text Them are encrypted. The dashboard is available only to invited organizers, and data is stored with access controls. No method of transmission or storage is completely secure, but we work to protect your information.

Children’s Privacy

Text Them is not directed to children under 13, and we do not knowingly collect information from them.

Changes to This Policy

We may update this policy from time to time. Changes take effect when posted on this page, and we will update the “Last updated” date above.

Contact Us

Questions about this policy or your information? Contact Jon Tolley at [email protected].